Privacy Policy

Effective Date: 01/02/2026

Destiny Pathways Limited ("we", "our", "us") is committed to protecting your privacy and ensuring your personal information is handled securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.

Data Controller

Destiny Pathways Limited

Registered Office:
[Registered Business Address]

Email: info@destinypathways.co.uk

Telephone: [Business Telephone Number]

Personal Information We Collect

Depending on how you interact with our website, we may collect:

Contact Information

Full name
Email address
Telephone number
Organisation or Local Authority
Job title (where applicable)

Enquiry Information

Information you provide through:

Contact forms
Referral enquiries
Recruitment enquiries
General correspondence

Technical Information

When visiting our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage statistics
Cookies and analytics information

How We Use Your Information

We use your personal information to:

Respond to enquiries
Discuss potential referrals
Communicate with local authorities and professionals
Process recruitment enquiries
Improve our website and services
Maintain website security
Meet legal and regulatory obligations

We only collect information necessary for these purposes.

Lawful Basis for Processing

Under UK GDPR, we process your information under one or more of the following lawful bases:

Consent
Legitimate Interests
Contract
Legal Obligation

Sharing Your Information

We do not sell your personal information.

Where necessary, we may share information with:

Local Authorities
Healthcare professionals
Commissioning teams
Professional advisers
IT and website service providers
Regulatory bodies where legally required

Any sharing is carried out securely and only where appropriate.

Data Security

We take appropriate technical and organisational measures to protect your information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

Our systems are regularly monitored to help maintain the security of personal information.

How Long We Keep Your Information

We only retain personal information for as long as necessary to fulfil the purpose for which it was collected, including satisfying legal, regulatory and contractual requirements.

Retention periods may vary depending on the nature of the information.

Your Rights

Under UK GDPR you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request data portability (where applicable)
Withdraw consent at any time (where consent is relied upon)

To exercise these rights, please contact us using the details below.

Our website uses cookies to:

Improve website functionality
Analyse website traffic
Enhance user experience

You can manage or disable cookies through your browser settings.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites and encourage users to review their individual privacy policies.

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:

Destiny Pathways Limited

Registered Office:
[Registered Business Address]

Email: info@destinypathways.co.uk

Telephone: [Business Telephone Number]

Complaints

If you are unhappy with how we have handled your personal information, please contact us first so we can resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk

Telephone: 0303 123 1113

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our services.

Any updates will be published on this page together with the revised effective date.

Terms & Conditions

Introduction

Welcome to the Destiny Pathways Limited website.

By accessing this website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using this website.

About Us

This website is owned and operated by:

Destiny Pathways Limited

Registered Office:
[Registered Business Address]

Email: info@destinypathways.co.uk

Website Content

The information provided on this website is for general information purposes only.

Whilst every effort is made to ensure accuracy, Destiny Pathways Limited makes no warranties regarding the completeness or reliability of the information published.

Intellectual Property

All content, including:

Logos
Images
Text
Graphics
Documents
Branding

remains the property of Destiny Pathways Limited unless otherwise stated.

No material may be reproduced without prior written permission.

External Links

Our website may contain links to third-party websites.

We accept no responsibility for the content or privacy practices of those websites.

Limitation of Liability

Destiny Pathways Limited shall not be liable for any direct or indirect loss arising from the use of this website.

Governing Law

These Terms are governed by the laws of England and Wales.

Cookie Policy

Our website uses cookies to improve your browsing experience.

Cookies help us to:

Remember your preferences
Analyse website performance
Improve user experience
Maintain website security

You may disable cookies through your browser settings.

Please note that some website functionality may be affected if cookies are disabled.

Accessibility Statement

Destiny Pathways Limited is committed to ensuring our website is accessible to everyone.

We aim to:

Use clear and simple language
Ensure compatibility with modern browsers
Improve readability
Support assistive technologies where possible

If you experience any accessibility difficulties, please contact us:

Email: info@destinypathways.co.uk

Safeguarding Statement

Safeguarding

Safeguarding is central to everything we do.

Destiny Pathways Limited is committed to protecting adults from abuse, neglect, exploitation and harm.

Our service operates with:

Robust safeguarding procedures
Regular staff safeguarding training
Person-centred risk assessments
Multi-agency working
Clear reporting pathways
Individual support planning

All safeguarding concerns are managed in accordance with local safeguarding procedures and relevant legislation.

Equality, Diversity & Inclusion

Destiny Pathways Limited is committed to creating an environment where everyone is treated with dignity, fairness and respect.

We promote:

Equality of opportunity
Diversity
Inclusion
Respect for individual beliefs, cultures and backgrounds
Person-centred support

Discrimination, harassment or victimisation will not be tolerated.

Complaints Procedure

Complaints

We are committed to delivering high-quality supported living services.

If you are dissatisfied with any aspect of our service, we encourage you to raise your concerns so they can be resolved promptly, fairly and transparently.

Complaints can be submitted by:

Email: info@destinypathways.co.uk

Or by writing to:

Destiny Pathways Limited

Registered Office:
[Registered Business Address]

All complaints are acknowledged promptly and investigated in accordance with our Complaints Policy.

Modern Slavery Statement

Destiny Pathways Limited is committed to preventing slavery, human trafficking and all forms of exploitation.

We operate a zero-tolerance approach and expect the same standards from our employees, suppliers and business partners.

We are committed to:

Ethical recruitment
Safe employment practices
Compliance with the Modern Slavery Act 2015
Prompt reporting and investigation of concerns

Data Protection Statement

Data Protection

Destiny Pathways Limited is committed to protecting personal information in accordance with the UK GDPR and the Data Protection Act 2018.

Personal information is collected only where necessary and processed lawfully, fairly and transparently.

We implement appropriate technical and organisational measures to safeguard all personal information.

Please refer to our Privacy Policy for further information.

Recommended Website Footer

Destiny Pathways Limited

Registered Office: [Registered Business Address]

📞 [Business Telephone Number]

✉️ info@destinypathways.co.uk

Company No: [Companies House Number]